Privacy Policy for ISG Partners LLC

Last Updated: August 7, 2026

This Privacy Policy is provided by Hawn Holdings LLC DBA ISG Partners (“ISG Partners,” “we,” “us,” or

“our”).

ISG Partners is a trade name and DBA of Hawn Holdings LLC. Hawn Holdings LLC is the legal entity that

owns and operates the ISG Partners business and the website located at https://www.isgpartners.com/.

We respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how Hawn Holdings LLC DBA ISG Partners collects, uses, discloses,

retains, and safeguards information when you visit or interact with the ISG Partners website; contact ISG

Partners; request information about our services; speak with one of our representatives; schedule a

meeting or consultation; become a customer or prospective customer; consent to receive email,

telephone, SMS, or MMS communications; or otherwise engage with Hawn Holdings LLC DBA ISG

Partners.

This Privacy Policy also explains our practices concerning mobile telephone numbers, text-message

consent, verbal SMS enrollment, messaging records, and opt-out requests.

By using our website or voluntarily providing personal information to us, you acknowledge the practices

described in this Privacy Policy.

1. Business Identity

The ISG Partners brand and the website isgpartners.com are operated by Hawn Holdings LLC DBA ISG

Partners.

For purposes of this Privacy Policy, references to “ISG Partners,” “we,” “us,” or “our” mean Hawn

Holdings LLC doing business as ISG Partners.

The legal business entity responsible for the collection and processing of information described in this

Privacy Policy is Hawn Holdings LLC.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

 First and last name;

 Email address;

 Mobile telephone number;

 Other telephone numbers;

 Company or organization name;

 Job title;

 Business address;

 Business contact information;

 Information submitted through forms;

 Appointment or meeting information;

 Communication preferences;

 Records of telephone conversations and communications;

 SMS or MMS messages sent to or received from you;

 Records showing whether and how you consented to receive communications;

Hawn Holdings LLC DBA ISG Partners | Privacy Policy

 Information relating to your interest in our services;

 Customer-support requests;

 Information you provide during a sales, service, or support conversation; and

 Any other information you choose to provide.

We may also automatically collect certain technical and usage information when you visit our website,

including:

 Internet Protocol address;

 Browser type;

 Device type;

 Operating system;

 Referring website or source;

 Pages viewed;

 Links selected;

 Dates and times of visits;

 Website activity and interaction information;

 Approximate geographic information derived from an IP address;

 Cookie identifiers; and

 Similar technical or analytics information.

3. How We Collect Information

We may collect information when you:

 Visit our website;

 Submit an online form;

 Contact us by telephone, email, text message, or another communication channel;

 Speak with an ISG Partners representative;

 Verbally request or authorize follow-up communications;

 Confirm your consent by replying to a text message;

 Schedule a meeting, consultation, or demonstration;

 Request information about our services;

 Subscribe to communications;

 Enter into a business relationship with us;

 Communicate with our customer-support or sales teams;

 Interact with an advertisement, campaign, or referral source; or

 Otherwise engage with Hawn Holdings LLC DBA ISG Partners.

We may also receive business contact information from publicly available sources, business-information

providers, referral partners, customers, or service providers.

However, receiving, obtaining, or possessing a mobile telephone number does not by itself constitute

consent to send recurring automated marketing text messages.

4. How We Use Personal Information

We may use personal information to:

 Respond to inquiries and requests;

 Provide information about our services;

 Schedule and manage meetings, appointments, consultations, or demonstrations;

 Provide, operate, administer, and improve our services;

Hawn Holdings LLC DBA ISG Partners | Privacy Policy

 Communicate with customers and prospective customers;

 Send requested follow-up communications;

 Send meeting confirmations and reminders;

 Provide customer support;

 Maintain records of business interactions;

 Personalize communications and website experiences;

 Process and administer business relationships;

 Manage sales, marketing, and customer-service activities;

 Send promotional communications when legally permitted and appropriate consent has been

obtained;

 Send SMS or MMS messages in accordance with the consent described in this Privacy Policy;

 Maintain records of consent, confirmation, and opt-out requests;

 Monitor and improve the performance and security of our website;

 Analyze business and website trends;

 Detect, investigate, and prevent fraud, abuse, misuse, or unlawful activity;

 Enforce our agreements and policies;

 Protect our rights, systems, employees, customers, and other users;

 Comply with applicable laws, regulations, legal processes, contractual obligations, and

telecommunications-industry requirements; and

 Carry out other purposes disclosed when information is collected.

We will not use mobile information or SMS consent for a materially different messaging purpose without

obtaining additional consent when required.

5. SMS and MMS Messaging Program

Hawn Holdings LLC DBA ISG Partners may offer SMS or MMS text-message communications to

individuals who have provided appropriate consent.

Text messages are sent under the ISG Partners brand.

Messages may include:

 Responses to inquiries;

 Meeting or appointment confirmations;

 Meeting reminders;

 Follow-up communications;

 Requested information;

 Customer-service communications;

 Service-related notifications;

 Information about ISG Partners services;

 Marketing or promotional communications; and

 Other communications described when consent is requested.

Messages may be sent using an automated messaging platform or other automated technology.

Message Frequency

Message frequency varies based on your interactions with ISG Partners, the services or information you

request, and the nature of the messaging program.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and wireless plan.

Hawn Holdings LLC DBA ISG Partners | Privacy Policy

Consent Is Not a Condition of Purchase

Consent to receive recurring or automated marketing text messages from Hawn Holdings LLC DBA ISG

Partners is not a condition of purchasing any property, goods, or services.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

6. Verbal SMS Consent and Confirmation Process

ISG Partners may request permission to communicate by SMS during a live telephone conversation.

When SMS consent is requested verbally, an authorized representative of Hawn Holdings LLC DBA ISG

Partners will explain the nature of the messaging program and provide disclosures concerning:

 That Hawn Holdings LLC DBA ISG Partners is the business responsible for the messaging program;

 That messages will be sent under the ISG Partners brand;

 The types of messages the individual may receive;

 That messages may be recurring or automated;

 That message frequency varies;

 That message and data rates may apply;

 That consent is not a condition of purchasing goods or services;

 How to opt out by replying STOP;

 How to request assistance by replying HELP; and

 Where to review our Privacy Policy and Terms and Conditions.

The representative may ask whether ISG Partners has permission to send a text message requesting

confirmation of the individual's enrollment.

If the individual verbally agrees, ISG Partners may send a confirmation request to the mobile number

provided.

The confirmation request may instruct the recipient to reply YES or provide another clear affirmative

response to confirm consent.

Recurring automated marketing messages will not begin unless the recipient affirmatively

confirms consent through the disclosed confirmation process.

Silence, failure to respond, provision of a telephone number, participation in a telephone call, or an

existing business relationship will not by itself be treated as confirmation of enrollment in recurring

automated marketing text messages.

After receiving an affirmative confirmation, ISG Partners may send an enrollment confirmation describing

the messaging program and applicable STOP and HELP instructions.

7. SMS Consent Records

We may maintain records concerning SMS or MMS consent, including:

 The individual's name;

 The mobile number provided;

 The date and time of the telephone conversation;

 The identity of the representative who requested consent;

 The version of the verbal disclosure or script used;

 Call recordings, where permitted and available;

 Call notes or disposition records;

 The date and time verbal permission was provided;

Hawn Holdings LLC DBA ISG Partners | Privacy Policy

 The confirmation message sent;

 The date and time the confirmation request was sent;

 The recipient's affirmative response;

 The date and time of enrollment;

 Messages sent and received;

 HELP requests;

 STOP requests;

 Revocations of consent;

 Suppression-list information; and

 Other records reasonably necessary to demonstrate compliance.

We may use these records to administer our messaging program, document consent, respond to

complaints, honor communication preferences, investigate misuse, and comply with applicable legal and

telecommunications-industry requirements.

8. Opting Out of Text Messages

You may revoke your consent and opt out of SMS or MMS messages from ISG Partners at any time by

replying STOP.

Where supported by our messaging provider, other commonly recognized opt-out requests may also be

honored, including CANCEL, END, QUIT, REVOKE, OPT OUT, or UNSUBSCRIBE.

After an opt-out request is received, you may receive one final message confirming that your request has

been processed.

We will not send additional recurring marketing text messages to that mobile number unless you later

provide new consent.

You may also request to opt out by contacting Hawn Holdings LLC DBA ISG Partners using the contact

information at the end of this Privacy Policy.

9. SMS Help Requests

You may reply HELP to a text message for assistance.

You may also contact us directly using the contact information listed in the “Contact Us” section below.

10. Mobile Information and SMS Consent Are Not Shared for Marketing

Mobile information will not be shared with third parties or affiliates for marketing or promotional

purposes.

Hawn Holdings LLC DBA ISG Partners does not sell, rent, share, transfer, disclose, or otherwise

provide mobile telephone numbers, SMS opt-in information, or messaging-consent records to

third parties, affiliates, lead generators, data brokers, or other businesses for their independent

marketing or promotional purposes.

The categories of information sharing described elsewhere in this Privacy Policy exclude text-messaging

originator opt-in data and consent.

Text-messaging opt-in data and consent will not be shared with third parties except:

 Service providers acting solely on behalf of Hawn Holdings LLC DBA ISG Partners to support delivery

or administration of the messaging program;

 Vendors maintaining communications, CRM, consent, or compliance systems on our behalf;

 Telecommunications providers and messaging platforms involved in transmitting the messages;

Hawn Holdings LLC DBA ISG Partners | Privacy Policy

 Parties to whom disclosure is legally required; or

 Parties specifically authorized by the individual.

Any service provider receiving mobile information on our behalf may use it only to perform services for

Hawn Holdings LLC DBA ISG Partners and may not use it for its own marketing or promotional purposes.

This restriction applies even where other provisions of this Privacy Policy permit limited disclosure of

other categories of personal information.

11. How We Otherwise Disclose Information

Subject to the mobile-information restrictions described above, we may disclose other personal

information in the following limited circumstances.

Service Providers

We may disclose information to vendors performing services on behalf of Hawn Holdings LLC DBA ISG

Partners, including providers of website hosting, data storage, customer relationship management,

appointment scheduling, email delivery, SMS or MMS delivery, telephone and communications services,

analytics, cybersecurity, information technology, payment or billing administration, professional services,

and administrative support.

These providers may use personal information only as reasonably necessary to perform services on our

behalf and must protect it according to applicable contractual and legal obligations.

Legal, Regulatory, and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to comply with

applicable law or regulation; respond to a subpoena, court order, warrant, or governmental request;

cooperate with lawful investigations; detect, prevent, or investigate fraud, abuse, security incidents, or

unlawful conduct; enforce our agreements or policies; protect the rights, property, safety, or security of

Hawn Holdings LLC, ISG Partners, our customers, employees, or others; establish, exercise, or defend

legal claims; or comply with telecommunications-carrier or messaging-program requirements.

Business Transactions

We may disclose information in connection with a proposed or completed merger, acquisition, financing,

restructuring, bankruptcy, sale of assets, or similar business transaction involving Hawn Holdings LLC or

the ISG Partners business.

Any successor receiving information through such a transaction will remain subject to applicable privacy

and messaging obligations.

A business transaction does not authorize a recipient to use mobile information or SMS consent for

unrelated marketing or promotional purposes. New consent will be obtained where required by law.

At Your Direction or With Your Consent

We may disclose information when you specifically request, authorize, or direct us to do so.

12. Information We Do Not Sell

Hawn Holdings LLC DBA ISG Partners does not sell personal information for monetary

consideration.

We do not sell or rent mobile telephone numbers, SMS or MMS opt-in information, text-message consent

records, confirmation responses, opt-out records, or messaging-originator consent data.

We do not provide these categories of information to lead generators, affiliates, or third parties for their

independent marketing or promotional use.

Hawn Holdings LLC DBA ISG Partners | Privacy Policy

13. Email Communications

Where permitted, we may send email communications concerning our services, business relationship,

requested information, or promotional offers.

You may unsubscribe from promotional email communications by using the unsubscribe link contained in

an email or by contacting us.

Even after opting out of promotional emails, we may continue to send communications that are

transactional, service-related, legally required, or necessary to respond to your request.

14. Telephone Communications

You may ask us not to make promotional telephone calls to a particular number by informing the

representative during a call or contacting us using the information below.

An opt-out from telephone calls does not necessarily constitute an opt-out from email or text

communications, and an SMS opt-out does not necessarily constitute an opt-out from telephone or email

communications.

You may separately communicate your preferences for each communication channel.

15. Cookies and Similar Technologies

We may use cookies, pixels, log files, analytics tools, and similar technologies to operate our website;

maintain website security; remember preferences; understand how visitors use our website; measure

website performance; diagnose technical problems; improve our website and services; evaluate

communications or campaigns; and prevent misuse or fraud.

Cookies are small files stored on a device or through a browser.

You may be able to block or delete cookies through your browser settings. Disabling cookies may affect

the functionality of portions of our website.

16. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal

information against unauthorized access, acquisition, use, alteration, disclosure, loss, or destruction.

Our safeguards may include access controls, account authentication, vendor-management practices,

employee-access restrictions, system monitoring, data-management procedures, and incident-response

processes.

However, no method of internet transmission, telephone communication, electronic storage, or data-

security system can be guaranteed to be completely secure. We therefore cannot guarantee absolute

security.

17. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described

in this Privacy Policy; provide requested services; administer customer and prospective-customer

relationships; maintain business records; document consent; honor opt-out requests; maintain

suppression lists; resolve disputes; investigate complaints; enforce agreements; protect against fraud or

misuse; and meet legal, regulatory, tax, accounting, contractual, or telecommunications-industry

requirements.

Retention periods may vary based on the type of information, the purpose for which it was collected, and

applicable obligations.

Hawn Holdings LLC DBA ISG Partners | Privacy Policy

Even after an individual opts out of SMS communications, we may retain limited information concerning

the telephone number and opt-out request in order to honor the request and prevent unauthorized re-

enrollment.

18. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to request access to

personal information we maintain about you; request correction of inaccurate personal information;

request deletion of certain personal information; request information about categories of information we

collect; request information about how personal information is used or disclosed; withdraw consent where

processing is based on consent; opt out of certain promotional communications; appeal certain privacy-

request decisions; and exercise other rights provided under applicable law.

These rights may be subject to applicable legal limitations or exceptions.

To submit a privacy request, contact Hawn Holdings LLC DBA ISG Partners using the information below.

We may take reasonable steps to verify your identity before processing a request.

We will not discriminate against you for exercising a right available under applicable privacy law.

19. Third-Party Websites and Services

Our website or communications may contain links to websites, platforms, or services operated by third

parties.

We do not control and are not responsible for the privacy, security, content, or data-handling practices of

third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party website or service before

providing information.

20. Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children under

13 years of age.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable

steps to delete it.

21. United States Operations

Hawn Holdings LLC DBA ISG Partners is based in the United States.

If you access our website or services from outside the United States, your information may be transferred

to, stored in, or processed in the United States or another jurisdiction where we or our service providers

operate.

Those jurisdictions may have privacy laws that differ from those applicable in your location.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services,

technology, messaging program, legal or regulatory requirements, or telecommunications-industry

standards.

When changes are made, we will update the “Last Updated” date at the top of this page.

Where appropriate, we may also provide notice through our website or another communication method.

Hawn Holdings LLC DBA ISG Partners | Privacy Policy